- Open Mail
- Click Mail → Preferences → Accounts then click the small + at bottom left
- Choose mail account type Other
- Enter the basic mail information:
- Your name will appear to recipients as the email sender, choose whatever you want
- Email address and password as supplied to you
- The below window will show with the small red message. Complete the rest of the fields as shown:
- Username is your email address, should be ok to leave empty
- Incoming and outgoing mail server both mail.domainname.co.za (eg. mail.haloweb.co.za)
- Click Sign In
If the above values have been entered correctly, the mail account will now be added to your Mac.
10. Additional information that might be required are the incoming and outgoing ports
11. Incoming must be 993
12. Outgoing must be 465
13. SSL must be switched on.
If you require further assistance please contact our support team to assist either via whatsapp on 072 128 9814 or via Anydesk/Rustdesk/Teamviewer
