How to Bring a Paused SHARP Printer Back Online

When the printer status shows “Default, Paused”, the printer is connected to the computer, but Windows has temporarily stopped sending print jobs to it.

Step 1: Open the Print Queue

1. Open Settings on the computer.
2. Go to Bluetooth & devices.
3. Select Printers & scanners.
4. Select SHARP BP-20C25 PCL6.
5. Click Open print queue.

Step 2: Resume Printing

In the print queue window:

1. Select Printer from the menu at the top.
2. Remove the tick next to Pause Printing.
3. Remove the tick next to Use Printer Offline, if this option is selected.

The printer status should change from Paused to Ready.

Step 3: Clear Stuck Print Jobs

Old or failed print jobs may prevent new documents from printing.

1. Select each document in the print queue.
2. Right-click the document and select Cancel.
3. Close and reopen the print queue.
4. Send a new test document to the printer.

Step 4: Restart the Print Spooler

When the printer remains paused or unresponsive:

1. Press Windows key + R.
2. Enter:

services.msc

3. Press Enter.
4. Find Print Spooler in the list of services.
5. Right-click Print Spooler.
6. Select Restart.

Step 5: Confirm the Printer Connection

Check that:

• The printer is switched on.
• No error message is displayed on the printer screen.
• Paper and toner are available.
• The network cable is connected, or the printer is connected to the correct Wi-Fi network.
• The computer and printer are connected to the same network.